Case Study Assignment Essay Example | Topics and Well Written Essays - 2500 words - 2

Case Study Assignment - Essay Example He further argues that the development department is capable of producing the software within the stipulated time since one of the employees at the department told him that they have extra time to develop such kind of software. Kelly Thomas argues that the reason as to why they cannot develop the software by August is because, based on his analysis of two years ago, when the company had more people, every support engineer was allocated a client after every one hour and as a result, the product in the market was of high quality and needed less support. Currently, the engineering development department has a shortage after 25 percent of the total staff was laid off and thus the remaining personnel needs more time to create the software since most of them are involved in the engineering support department for customers. Chris argues that the sales and revenues of the company are shrinking and to maintain the strengths and productivity of the company, there needs to be a 15 percent cut in the budget of the company. Chris further argues that it is possible to achieve a 15 percent cut in the budget without laying-off of staff and thus Total Corporation of the employees of the department is needed. The argument made by Cliff O Connor is sound. This argument is based on statistics and records of the company and thus he foresees the future based on past and current trends. For instance, Cliff argues that the current revenue of the company based on sales and service ratio is 50:50. This argument can only be made if there is an available statistical data to provide proof. In conclusion, the argument made by Cliff is very logical. The argument made by Pat Lambert is unsound. It is based on predictions and no available record is shown to support his line of reasoning. Pat argues that customers will be happy if the prototype is in the market by August despite its incompletion. Normally, if a product is released in the market and it does not offer value